WHY ARE THERE NO BINS IN THE SWIMMING POOL COMPOUND?
We do not have bins in the swimming pool compound because there is no refuse collection from the pool. We therefore politely ask all members to take their rubbish home with them.
WHY SHOULD I NOT HOLD THE GATE TO THE SWIMMING POOL COMPOUND OPEN TO OTHER PEOPLE OUTSIDE MY OWN GROUP?
The gate records all entries and exists and for insurance purposes we are required to hold this information. If a member holds the gate open for someone outside their group, their entrance will not be recorded.
WHY IS THE POOL NOT OPEN ALL YEAR ROUND?
The committee has fully explored winter swimming and due to cost, manpower requirements and limited demand it has been deemed unviable.
WHAT HAPPENS TO LOST PROPERTY?
Any lost property found in the swimming pool compound is placed on the Lost Property shelves in the signing-in room. Members who have lost any items are requested to look on these shelves. If you are unable to find your lost item there please contact the membership secretary. However, the committee reserves the right to dispose/donate any Lost Property which has not been claimed for more than 2 months.
HOW DO I CANCEL A BOOKING FOR A LANE?
You can cancel a future booking using the Cancel a Booking menu option under the Book a swim tab. You will need the booking reference to cancel. You can find the reference number on your booking confirmation email. You can also find it on 'My Bookings'.
You can then rebook for a different day and/or time.
Please cancel as soon as you know that you need to, as this will then allow another member to book that slot.
Cancelling at the very last minute is just as inconsiderate as not turning up for the slot.